Awards From The 2023 PMA MAE Awards

LIVEbe Communities celebrates the multitude of 2023 Marketing and Excellence Awards received from the Property Management Association.

• Debra White- Making a Difference Award 2023
• The Remy- PACE Best Community in Class
• The Bowen- Honorable Mention PACE
• Ashley Brooks- leasing professional third place

Lead by Debra White, LIVEbe offers unique and engaging resident events at its communities across the region. The following events were recognized with awards.

• Winner: Midnight at the Masquerade: A Murder Mystery
• Winner: “Love Wins” Paint and Punch: Pride Month
• Honorable Mention: “Blessing Boxes” Resident Outreach
• Honorable Mention: “Let’s Get Moving” Walk Challenge
• Honorable Mention: February “BEKind/Gratitude Month

“All these awards are a testimonial to our core values and our passionate ambassadors who aim to provide our prospects and residents with a unique living experience. We are honored to be recognized by the Property Management Association.”

Since the company’s inception LIVEbe Communities, which recently celebrated its seven-year anniversary, has been recognized in many marketing and advertising excellence categories . “Every year we raise the bar for the company and look forward to our practice of continuous improvement and the results that follow.”

LIVEbe Communities Honored With Several PMA Awards

LIVEbe Communities, a premier apartment developer and operator, today announced that the company was recently honored with several Marketing and Excellence Awards from the Property Management Association.

In the brochure category, The Remy Apartments marketing brochure won best in class. In the events category, 2 Hopkins Apartments won for their resident event Charcuterie & Cocktails. In the promotional item category, The Bowen Apartments won for their Great American Pizza Bake. The Remy Apartments also won for their social media campaign that contributed to the community’s quick award-winning lease up pace.

In the Leasing Professionals Award category, Riley Barber from The Remy Apartments received first place for the Maryland region. The Property Management Association’s Leasing Professional Awards recognize the stellar performance of those individuals who excel at selling the benefits of their communities and converting prospects into residents

“All these awards are a testimonial to our core values and our passionate ambassadors who aim to provide our prospects and residents with a unique living experience. We are honored to be recognized by the Property Management Association.”

Since the company’s inception LIVEbe Communities, which recently celebrated its six-year anniversary, has been recognized in many marketing and advertising excellence categories . “Every year we raise the bar for the company and look forward to our practice of continuous improvement and the results that follow.”

Four LIVEbe Communities Receive Resident Satisfaction Awards for Fourth Year in a Row

PRESS RELEASE:

ROCKVILLE, Md. – January 26, 2021 – LIVEbe Communities, a premier apartment developer and operator dedicated to delivering distinct apartment homes within connected communities, today announced that all four LIVEbe-owned and managed apartment communities were recognized for their continued superior customer satisfaction with the honor of the 2020 ApartmentRatings/SatisFacts Resident Satisfaction Awards.

LIVEbe Communities earned an epIQ Index Top 100 Property Management Companies Award for Resident Satisfaction for the fourth year in a row. LIVEbe, the multifamily division of Berman Enterprises, received an average score of 4.58 out of 5, based on a minimum of 100 surveys.

2Hopkins (4.58 average score), The Remy (4.61) The Bowen (4.60) and Glen Oaks (4.55) won individual community awards .for the fourth year in a row.

“During a complicated year, our ambassadors have continued to do the right thing for our residential members and the community. From virtual tours, virtual events and virtual meetings to handling an increase in packages our ambassadors always put our customers and safety first.” said Elaine De Lude, vice president of LIVEbe.

2Hopkins is a luxury high-rise in Downtown Baltimore, featuring 183 apartment homes and a prime amenities package. The LIVEbe development, which opened in 2017, was the first apartment in the U.S. to implement refrigerated lockers from Smiota, Inc., which allow residents to utilize food delivery services while offsite and have round-the-clock access to their shipments.

The Remy, also developed by LIVEbe, is positioned in the budding Harkins District of Prince George’s County in Lanham, Md. The 278-unit midrise community, which opened in 2017, was recognized for the fastest lease up in Suburban Maryland and phase II of this community is currently under construction.

Glen Oaks was acquired in 2014 and features some of the most spacious and luxurious floor plans in Greenbelt, Md. Situated alongside fitness and nature trails, the 463-unit community is also transit-friendly with prime access to the Capital Beltway.

LIVEbe assumed management of the Bowen in 2018 from a third-party manager. Berman Enterprises purchased the asset in 2014. The community features a robust amenity package and oversized apartment homes.

“Our ambassadors continue to impress us with their passion for collaboration and customer service. Our ambassadors are committed to living our core values and our residents see their dedication to providing exceptional customer experiences. Our ambassadors understand the importance of providing our residents not only an apartment, but a home and a community. And we are so proud of them.” Said Jennifer Rucker, Vice President, LIVEbe Communities.

About LIVEbe Headquartered in Rockville, Md., LIVEbe was founded in 2016 and is helmed by multifamily veterans Elaine De Lude and Jennifer Rucker. LIVEbe is the multifamily division of Berman Enterprises and was established with a specific focus on fostering a sense of community by offering an unparalleled living experience for residents and employing LIVEbe Ambassadors who are forward thinking and passionate about providing exceptional customer service.

About Berman Enterprises Berman Enterprises is a multi-generational real estate and investment company founded on the principles of honesty, integrity, hard work, hands-on management, community and philanthropy. Employing a conservative financial strategy, Berman Enterprises has experienced sustained growth since brothers Melvin J. Berman and I. Wolford Berman founded the company in 1952.

Today, the Company and its affiliates own and manage more than 9 million square feet of commercial office, retail, industrial/flex and residential properties in Maryland, Virginia, Illinois, North Carolina and Pennsylvania. The Company also owns several hundred acres of developable land representing thousands of units of residential and hundreds of thousands of square feet of commercial and retail development potential.

LIVEbe’s De Lude Named President-Elect of the Property Management Association

LIVEbe Communities announces that Elaine De Lude, Vice President, was named President-Elect of the Property Management Association (PMA).

LIVEbe Communities also won a slew of awards at the 2019 PACE and Marketing and Advertising Excellence Awards held by the Property Management Association.

At the PMA’s past president’s awards dinner, Elaine De Lude was inducted as the president-elect for the property management association based in Bethesda, MD. De Lude shared, “I am excited to help make PMA the association of choice for our area. As multifamily professional in the Washington, DC area we have access to a number of associations and we want to make PMA the association that creates value by offering relevant, contemporary learning and networking opportunities for real estate professionals and service providers.”

During the PACE and Marketing and Advertising Excellence (MAE) awards programs LIVEbe communities won several awards including: distinguished communities for The Bowen and The Remy, first place for corporate communication for their mentor program, BEconnected, first place for resident communications for the Bowen Apartments and first place for the 2Hopkins garage vinyl signage. “Who would have thought that a three year old company would be in a position to receive continued recognition. We are honored to receive these awards.” Jennifer Rucker, vice president at LIVEbe.

About LIVEbe Communities

Headquartered in Rockville, Md., LIVEbe was founded in 2016 and is helmed by multifamily veterans Elaine De Lude and Jennifer Rucker. LIVEbe is the multifamily division of Berman Enterprises and was established with a specific focus on fostering a sense of community by offering an unparalleled living experience for residents and employing LIVEbe Ambassadors who are forward thinking and passionate about providing exceptional customer service. 

About Berman Enterprises

Berman Enterprises is a multi-generational real estate and investment company founded on the principles of honesty, integrity, hard work, hands-on management, community and philanthropy. Employing a conservative financial strategy, Berman Enterprises has experienced sustained growth since brothers Melvin J. Berman and I. Wolford Berman founded the company in 1952. Today, the Company and its affiliates own and manage more than 9 million square feet of commercial office, retail, industrial/flex and residential properties in Maryland, Virginia, Illinois, North Carolina and Pennsylvania.  The Company also owns several hundred acres of developable land representing thousands of units of residential and hundreds of thousands of square feet of commercial and retail development potential.

Media contact:

Elaine De Lude
240-621-3200

The Remy Wins The Daily Record's Project Of The Year Award

The Remy was awarded The Daily Record’s Project Of The Year as part of their annual Excellence in Construction and Real Estate Awards.

The following article is courtesy of Maryland Daily Record: https://thedailyrecord.com/2019/11/21/berman-enterprises-the-remy/

Projects of the Year

Rockville-based Berman Enterprises was founded by Melvin and I. Wolford Berman in 1952. Former dairy sector entrepreneurs, the brothers took their experience gained in land ownership and sales and used it to develop their first shopping center in Ingelside.

Several more followed and, beginning in 1962, they began to focus full time on real estate development. Today, the company and its affiliates own and manage more than 9 million square feet of commercial office, retail, industrial and residential space in Maryland, Virginia, Illinois, North Carolina and Pennsylvania.

The company is currently operated by the third generation of Bermans, who have expanded the company’s retail, commercial office and residential operations and developments. They founded LIVEbe, which manages Berman Enterprises’ residential assets in-house.

In late 2018, LIVEbe earned a Delta Associates Excellence Award in the category of Best Lease-Up Pace for a Suburban Maryland Apartment Community for its development of the 278-unit midrise apartment community in Lanham known as The Remy.

The project is located near the New Carrollton Metrorail Station and includes a mix of studio, one- and two-bedroom apartment homes and features a rooftop lounge, hydrotherapeutic saltwater pool, outdoor grills, courtyards, a dog run, pet spa, fitness center with yoga studio, game room, movie screening room, gamers gallery and telecommuting spaces.

A second phase underway will add more than 200 additional apartment homes, and retail space within the buildings.

Four LIVEbe Communities Receive Resident Satisfaction Awards From SatisFacts

Today, all four LIVEbe-owned and managed apartment communities have received individual 2018 SatisFacts Resident Satisfaction Awards. 

LIVEbe also earned a National Company Award for Resident Satisfaction for the second year in a row. LIVEbe, the multifamily division of Berman Enterprises, received an average score of 4.34 based on a minimum of 100 surveys. Companies and individual communities must receive an average score of at least 4.0 to win a Resident Satisfaction award, with each community required to have a minimum of 25 surveys. 

2Hopkins (4.50 average score), The Remy (4.66) The Bowen (4.39) and Glen Oaks (4.37) won individual community awards. 

“We believe that our core values, recruiting strategy and leading by example set the stage for these types of achievements. Ambassadors are proud to work for our 2-year-old company and feel empowered to do the right thing for the residents and the community.” said Elaine De Lude, vice president of LIVEbe.

2Hopkins is a luxury high-rise in Downtown Baltimore, featuring 183 apartment homes and a prime amenities package. The LIVEbe development, which opened in 2017, was the first apartment in the U.S. to implement refrigerated lockers from Smiota, Inc., which allow residents to utilize food delivery services while offsite and have round-the-clock access to their shipments. 

The Remy, also developed by LIVEbe, is positioned in the budding Harkins District of Prince George’s County in Lanham, Md. The 278-unit mid-rise community, which opened in 2017, was recognized for the fastest lease-up in Suburban Maryland.

Glen Oaks was acquired in 2014 and features some of the most spacious and luxurious floor plans in Greenbelt, Md. Situated alongside fitness and nature trails, the 463-unit community is also transit-friendly with prime access to the Capital Beltway. 

LIVEbe assumed management of The Bowen in 2018 from a third-party manager. Berman Enterprises purchased the asset in 2014.  The community features a robust amenity package and oversized apartment homes.

“Our results are a reflection of our values and it is good to see the correlation of team work, customer service, dedication and empowerment evident in the number of satisfied residents at our communities.  We understand our residents have choices in today’s market and our Ambassadors work diligently every day to ensure our residents recognize our commitment to them.” said Jennifer Rucker, vice president of operations for LIVEbe. 

LIVEbe Earns Several MAE and Leasing Professional Awards

LIVEbe has received four Marketing and Advertising Excellence (MAE) Awards and three individual Leasing Professional Awards from the Property Management Association for 2018.

The MAE Awards recognize several of LIVEbe’s creative marketing and social media campaigns. Three LIVEbe team members, meanwhile, received honors for scoring better than 90 percent on mystery shops. LIVEbe affectionately refers to its employees as Ambassadors.

“These awards are true validation of our Ambassadors tireless efforts to break the multifamily mold in creative ways, and we’re honored to receive them,” said Elaine De Lude, vice president of LIVEbe. “The campaigns have been inspired and imaginative and the service levels at our communities have been transcendent, and we believe we will push the envelope even farther in 2019.”

The MAE Awards, first revealed last month, recognized LIVEbe’s Dream Careers campaign, the company’s promotional video for Baltimore development 2Hopkins, its Matterport virtual-experience tour on the website of New Carrolton-based development The Remy, and it’s Find Your Oasis social media campaign. Of note, the Dream Careers campaign, designed to attract motivated individuals with creative problem-solving skills and a passion for creating connected communities, was featured in UNITS Magazine in August.

Individual Leasing Professional Awards went to Jahneliz Miller of The Bowen (based in Bowie, Md.), and Mark James and Debra White of Glen Oaks, based in Greenbelt, Md. The trio’s mystery shopping scores were the glitziest among several high-performing associates.

“While Jahneliz, Mark and Debra deserve a multitude of credit, they’ll be the first to tell you that the entire contingent of Ambassadors at each site has genuinely created a unique living experience at each community,” said Jennifer Rucker, vice president of operations for LIVEbe. “That being said, they should be as proud of their outstanding individual achievement as we are of them. And this gives us a lofty benchmark for 2019.”

LIVEbe also was recently honored with numerous SatisFacts Resident Satisfaction awards, both for individual communities and for the company as a whole. In late 2018, Rucker was named the John M. Gallagher, CPM Property Management Professional of the Year by the Property Management Association.

In addition, LIVEbe developments 2Hopkins and The Remy reached lease-up within a year, and The Remy earned a Delta Associates Excellence Award for Best Lease-Up Pace for a Suburban Maryland Apartment Community.

Jennifer Rucker Named Property Management Professional of the Year & Elaine De Lude Named Secretary/Treasurer

LIVEbe’s own Jennifer Rucker, vice president of operations, has been named the John M. Gallagher, CPM Property Management Professional of the Year by the Property Management Association.

Rucker will be honored at the PMA Past Presidents' Award Banquet at the Bethesda Marriott. The PMA will also announce that LIVEbe Vice President Elaine De Lude has been named to the board as the organization's secretary/treasurer.

"It is humbling to receive such a prestigious honor, but this is truly a 'team' award," said Rucker, who will be featured in an upcoming PMA bulletin. "We've always prescribed to the idea that if you take care of your team members, they will take care of you. LIVEbe is a testament to that notion, as our onsite ambassadors have been amazing and empowered us to reach truly transcendent service levels."

LIVEbe recently was honored with numerous 2017 SatisFacts Resident Satisfaction awards, both for individual communities and for the company as a whole. LIVEbe developments 2Hopkins (Baltimore) and The Remy (New Carrollton) reached lease-up within a year, and The Remy earned a Delta Associates Excellence Award for Best Lease-Up Pace for a Suburban Maryland Apartment Community.

In her role, Rucker is responsible for property management operations, revenue and expense management, asset preservation and recruiting in the Baltimore and Washington, D.C. metropolitan markets. The Highpoint University graduate has more than 20 years of property management experience and previously held roles at ROSS Companies, LCOR, The Mark Winkler Companies and Charles E. Smith Residential.

"Jennifer has been a longtime supporter of PMA and views this honor as an opportunity to provide career development for our ambassadors at all of our communities," De Lude said. "LIVEbe and Berman Enterprises are proud of her well-deserved accomplishment and know how gracious she is to receive it."

Elaine De Lude is a longtime PMA participant and has received the organization's Vision Award, the Carole Worley Distinguished Service Awards and several MAE Awards. Another multifamily veteran who previously served as the chief marketing officer for ROSS Companies, De Lude has facilitated training programs for PMA Associates and a speaker at national industry events. She holds a Masters of Business Administration from the University of Maryland.

"The PMA is a great platform for multifamily professionals to get involved in the industry and give back to the community," De Lude said. "The organization has a number of resources that provide learning, leadership and networking opportunities, including a community service committee. The PMA has played a pivotal role in successfully advancing the careers of hundreds of associates, and I'm honored to have this opportunity to serve on the board as secretary and treasurer."